November Updates: Simplifying Scheduling and Streamlining Property Management

As we inch closer to the end of November, we’re thrilled to introduce new features and improvements designed to make leasing and property management smoother and more intuitive. From enhancing appointment scheduling to providing tools for managing residents and vendors, here’s what’s new in Tourus.

Appointment Scheduling Just Got Smarter

We’ve reimagined appointment scheduling to create a simple experience for renters and leasing teams alike. Here's the TL;DR:

• Clear, simple scheduling, synced with your Google or Outlook calendars: renters text your property & schedule via our conversational AI or a dedicated scheduling page
• No more no-shows: automated pre-tour confirmation messages
• Easy, automated, customizable post-tour follow-ups

1. By Texting Your Property – Powered by Tourus AI

Tourus AI isn’t a chatbot—it’s your team's 24/7 virtual assistant, helping renters find the perfect home while supporting your team by:

• Qualifying prospects
• Checking real-time apartment availability and pricing
• Answering property-related questions
• Guiding renters through the application process

And now, Tourus AI also makes scheduling appointments effortless. Renters can text your property to schedule a tour, and with connected Google or Outlook calendars, both leasing teams and renters can see appointments sync in real time. Notifications ensure everyone stays informed whenever a new tour is booked.

2. Self-Scheduling Made Simple

Renters can also visit a dedicated scheduling page for your property, where they can book and manage tours at their convenience. This self-service tool integrates with your team’s calendars, ensuring availability is always accurate. Renters receive SMS confirmations and reminders for a flawless experience.

3. In-App Tour Management for Leasing Teams

Leasing agents can schedule and manage appointments directly within the Tourus app. From the calendar view, users can handle scheduled tours, walk-ins, and team assignments efficiently.

To support teams of any size, Tourus scheduling uses round-robin assignments, balancing team availability while ensuring an equitable distribution of appointments.

Expanded Support for Residents, Brokers, and Vendors

Leasing professionals don’t just work with prospective renters—they manage a network of residents, brokers, locators, and vendors. With this in mind, we’ve launched fully customizable profiles for residents, brokers, and vendors.

Now, you can centralize communication and manage relationships with all key stakeholders directly in Tourus. This update simplifies operations and ensures you can stay connected with everyone supporting your properties.

Real-Time Apartment Availability via Zapier Integration

Renters expect up-to-date availability, and we’re committed to delivering just that. While Tourus already integrates seamlessly with major systems like AppFolio and Yardi, our new Zapier integration takes things further.

Whether your team uses industry-specific tools or generic software, syncing real-time availability with Tourus is now easier than ever. This flexibility ensures you can offer renters accurate information no matter which system powers your operations.

Ready to see these features in action? Talk to sales to learn more about how we can support your property management goals.

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